Since COVID, contactless technologies have been embraced by all market segments. This includes guest self-check-in. Criton's 2020 research found that 80% of hotel customers would download an app that would allow them to check in,…
Information is available at any moment. Hotel guests also want the same level of communication speed when communicating with their hotel. If the communication does not meet their needs, you might as well not have…
The pandemic has forced hotels to have flexible cancellation policies due to changing regulations and protocols. Guests expect them, and hotels have adopted them to ensure they remain competitive and offer excellent customer service. Flexible…
The metaphorical gates were shut again as the world opened more travel. This proves that there is no way to predict the future of travel. We know that people love to travel and will go…
That is why hotel prices vary at different times of the year? How do hotels decide how much they charge for rooms? These are the most pressing questions for curious travellers. There is no universal…
The search for the right hotel can be a tedious task in the excitement of vacation planning. You have to decide where you want to go, and then you need to consider whether you should…
Every day, fresh linens. You can get fun-sized shampoo, conditioner, and body lotion. You can find towels in every size possible. Is alive...right? It's nice to be pampered at the hotel now and again. It…
The Northern Lights are a spectacular light show that appears out of this world. It is possible to stand under the stars of the Arctic and observe the Northern Lights dance. These celestial lights, also…
Consistency in guest services at a hotel The standards for guest service are met to ensure that a hotel provides quality services. IH&RA and UNWTO have established general criteria and requirements for hotel services. A…
We're most likely to be at home for the majority of 2020. So we have compiled our top tips for styling your house like a hotel. Plum Guide homes combine the best of both a hotel and…
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