As travel opens up, family travel is on the rise. Family holidays are a key focus, even though all segments of society are now travelling. The number of family vacations will increase by 25% by 2022. The…
Marketing uses the term "target" a lot, making archery an excellent analogy. A target is essential when shooting a bow or arrow. Otherwise, you will be shooting arrows everywhere regardless of how skilled you are.…
There are many factors to consider when selecting a property management software system. Additionally, many options to choose from can be overwhelming, especially when you have limited resources. Continue reading to learn how to meet…
It is essential to understand your target audience and crush your marketing strategy. Providing the right type of monetized amenities or services will help you get your hotel guests to spend more. But there is another crucial…
The hospitality industry has been called a reset during the pandemic. Although it was difficult for many hotels in the area to remain open due to strict protocols and lockdowns, some found that this pressure…
You've been there, done that. Now you have the t-shirt. Is that it? Don't forget to keep up the good work you did in attracting guests for their first stay at your hotel. Repeat bookings…
Since COVID, contactless technologies have been embraced by all market segments. This includes guest self-check-in. Criton's 2020 research found that 80% of hotel customers would download an app that would allow them to check in,…
Information is available at any moment. Hotel guests also want the same level of communication speed when communicating with their hotel. If the communication does not meet their needs, you might as well not have…
The pandemic has forced hotels to have flexible cancellation policies due to changing regulations and protocols. Guests expect them, and hotels have adopted them to ensure they remain competitive and offer excellent customer service. Flexible…
The metaphorical gates were shut again as the world opened more travel. This proves that there is no way to predict the future of travel. We know that people love to travel and will go…
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