Many things have changed since the pandemic. Guest expectations are one. One, guests expect the same experiences as they used to have. They also expect more cleanliness, touchless technology and timely digital communication. How do…
Many hotels had to adjust to changing business models as the pandemic continued. While corporate hotels have shifted their focus towards leisure travelers, resorts catering mainly to international guests are now dependent on domestic visitors.…
A hotelier knows that an online presence is crucial for any business. Your online presence is dominated by photos of your hotel that you take and share with potential customers. The photos of your hotel…
It doesn't matter if you are talking about a boutique hotel or a medium-sized establishment. They all have unique attributes that can be overlooked but could provide an opportunity for a unique marketing strategy. The…
As travel opens up, family travel is on the rise. Family holidays are a key focus, even though all segments of society are now travelling. The number of family vacations will increase by 25% by 2022. The…
Marketing uses the term "target" a lot, making archery an excellent analogy. A target is essential when shooting a bow or arrow. Otherwise, you will be shooting arrows everywhere regardless of how skilled you are.…
There are many factors to consider when selecting a property management software system. Additionally, many options to choose from can be overwhelming, especially when you have limited resources. Continue reading to learn how to meet…
It is essential to understand your target audience and crush your marketing strategy. Providing the right type of monetized amenities or services will help you get your hotel guests to spend more. But there is another crucial…
The hospitality industry has been called a reset during the pandemic. Although it was difficult for many hotels in the area to remain open due to strict protocols and lockdowns, some found that this pressure…
You've been there, done that. Now you have the t-shirt. Is that it? Don't forget to keep up the good work you did in attracting guests for their first stay at your hotel. Repeat bookings…
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